Live Roulette has been operating since 2011, though back then it was called Harry Casino. In 2014 it changed its name to Mr. Smith Casino. Finally, in 2019 it rebranded once again to be Live Roulette. While the name changes may cause some confusion, they didn’t make the casino lose any quality. In fact, this casino is better than ever, which is why it also has more players than ever before. The casino is owned by BML Group Ltd Casinos, which operates a number of other popular casinos. This one is licensed by the Malta Gaming Authority, the UK Gambling Commission, and the Alderney Gambling Control Commission.
Deposits & Withdrawals
No matter what type of payment processor you prefer, you’ll be able to find it here at Live Roulette. They use Visa, MasterCard, EntroPay, Skrill, Neteller, PaySafeCard, and others. All of these options will provide you with near instant access to the money that you deposit. They also allow you to use bank transfers for both deposits and withdrawals, which is quite convenient. The minimum you are allowed to deposit is £15, which is a little above average, so make sure to keep that in mind when planning out your money.
Please note that as of 14th April 2020, online casinos and betting sites no longer accept credit cards as requested by the UK Gambling Commission.
Bonuses & Promotions
The total welcome bonus from this casino really isn’t that great. They have matching money on the first four deposits. The first deposit and the fourth deposit will each provide you with a 50% match up to £50. The second and third deposits are only 25% up to £25 each. Compared to many other casinos, this is extremely low. To make it worse, this casino has a 40x wager requirement for all bonus money. This is slightly higher than other casinos. Other than the welcome bonus, Live Roulette does have some decent promotions that change on a regular basis, but nothing so great as to offset the poor welcome bonus.
Software & Graphics
All the games at this casino are developed by popular and respected developers. This includes WMS, Playtech, Play ‘n Go, Net Entertainment, Microgaming, Jadestone, IGT, GTS, Evo Gaming, Cryptologic, Barcrest, and Bally. The games look great on any device, and all have verified random odds where relevant. The graphics of this casino are well made and help to provide players with a fun environment to gamble.
There is no mobile app for this casino, which is disappointing. They do have a very nice mobile version of their website, however, so that will make it easy to play on all smartphones and tablets. This includes both iOS and Android devices of all types. It would be better if they had a dedicated mobile app since that is what most players prefer, but this is certainly a great alternative.
You’ll find quite a few good slot style machines at this casino, but that is definitely not their biggest priority. The same can be said of their electronic table games. The most focus for this casino is their live gaming area. This is no surprise given the name of the platform. In their live dealer section you will find all the most popular games including poker, blackjack, baccarat, and of course, roulette. All of these live dealer games run smoothly and are easy to enjoy both day and night.
You can reach out to the customer service team any time, 24/7/365. They understand the importance of making sure that all their players have the help they need, when they need it. You can get in touch with hem via phone, email, or live chat. They really push people to use the live chat feature. When you send them a message, they will get back to you within 30 seconds on average, which is quite great! Most importantly, their customer service team is knowledgeable and able to answer your questions properly the first time.
Withdrawing your money is a fairly simple process. In most cases you can have the money in your account within 1-5 business days, which is quite quick. If you use either Neteller or Skrill, they say the money will be available to you within 24 hours! There is a £30,000 maximum withdrawal per month. This max is higher than most other casinos with limits, and most people aren’t going to run into that cap so it isn’t a big deal.
Overall, this is a great casino with a lot to love. It is ideal for those who love live dealer games. While gamblers who prefer slots will have a good time, it isn’t focused on that area so make sure to keep that in mind. There is no doubt, however, that they put customer service first and always treat all players fairly. While the welcome bonuses are low, that does make it easy to take advantage of them so why not sign up and give this casino a try. If you love the live dealers, this might be the perfect platform for you.
WHAT WE LOVE
- Great Live Dealer Game Section
- High Maximum Withdraw Limit
- Very Responsive Customer Service
WHAT WE DON'T
- Very Small Welcome Bonus
- No Mobile App
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