Grand Ivy Casino is run by the Imperium Network Solutions Group. This platform has been in operations since 2015 and so far has done a great job at attracting players and providing them with a great gaming experience. They are licensed by the UK Gambling Commission as well as the Curacao eGaming group, which should give you confidence that you are getting a fair experience. No matter what type of games you like, you will almost certainly find them here. This company continuously works on updating their lineup of games and providing players with a great platform to try their luck.
This casino has a pretty standard layout and graphics that are easy to use and won’t distract you from the games. They do a good job at making you feel like you are in a real casino, which many people enjoy. The games themselves are primarily developed by Net Entertainment, which is one of the most reputable developers in the industry. They do have other games from great software developers like Microgaming, Thunderkick, WHG, ELK Studios, 2 by 2 Gaming, NYX, and others.
When new players sign up and make their first deposit they will get a 100% matching bonus up to a total of £300. On top of that you will receive 25 free spins on the popular Starburst slot machine. All the bonus money and winnings from the slot spins are subject to a 35x wager requirement. In addition to this welcome bonus they also run other promotions and events that keep people entertained. Many of these promotions have great jackpots and other perks that can really add to the overall excitement of the casino.
You will have no problems finding games that you love. They offer over 500 different slot titles, dozens of electronic table games, a variety of different video poker games, some excellent jackpot games, and more. They also offer a selection of 14 different live dealer games, all of which are available to give you an authentic casino gambling experience. Most importantly, their games are reliable and can be played on either a traditional PC or a mobile device without any trouble.
Managing the money in your account at this casino is quite simple. They accept a variety of payment options including Visa, MasterCard, UKash, POLi, PaySafeCard, Neteller, bank transfers, and more. They have a minimum withdrawal amount of £30, which is a little higher than most other casinos, but shouldn’t be a major obstacle for most people. Withdrawals are typically processed within 72 hours, though sometimes it is even faster. The maximum withdrawal amount is £5000 per week, which may be a concern if you get lucky and win a big jackpot.
The customer service department can be difficult to get in touch with if you need their assistance. When we reached out to them via phone or live chat the wait for a response was at least 10 minutes. Some people have reported having to wait for over an hour to get a reply. They do also have an email support box, which might be more convenient than waiting for the customer support team to answer. Ideally, however, you should use their help section on their site. This page has lots of information that is organized to make it easy to find exactly what you need. The one good thing about the live support on this site is that it is available 24/7.
Anyone who signs up and gives this casino a try will find that it is a fun option with lots of great games. While there are some minor concerns that could be improved upon, none of them are going to be major obstacles. The gameplay is fair, the platform is reliable, and the games are a lot of fun. Whether you like casual slots or exciting live dealer games, you will find it all here. Sign up to get your free slot spins and matching deposit to see if this is the right online casino for your particular style.