Genesis Casino was launched in 2018, so it still has a long way to go before it has the number of players and strong reputation that other platforms can offer. The owners of this casino, however, seem to know that they have ‘something to prove’ and work hard to provide players with a great experience. They are run by Genesis Global Limited, which operates a number of other casinos including Sloty, Spinit, and Vegas Hero. Given the name of this one, it seems that they may be looking to turn this into their ‘flagship’ property. This site is licensed by both the Malta Gaming Authority, and the UK Gambling Commission.
Deposit & Withdrawals
The options you will have available to choose from for deposits and withdrawals are somewhat limited compared to other casinos. You can use Visa, MasterCard, Neteller, Skrill, and EntroPay. While they don’t have a ton of variety, all of these options are very secure and proven to be safe for users, which most people will like. In addition, almost everyone has access to at least one of these options so not having some of the other transaction systems won’t be a big deal. It is important to note that there are some additional options available for certain players in certain countries. So even if you don’t see your preferred option, make sure to check on the casino site itself and you may find it.
Bonuses & Promotions
When you log on to this casino to check out their welcome bonuses and other promotions, you may see something different than what other people view. This is because the promotions are based on the country from which you access their platform. In the UK, for example, you will get a 100% match up to £100 plus 300 free spins on the Starburst slot machine. Canadian players, however, will have a multi-step series of deposits that add up to £1000 in matching money. In addition to this type of bonus they also have promotions that allow you to win prizes such as a trip to Space Camp in Florida, USA and much more.
Software & Graphics
This site really looks and functions very well, and that is largely due to the fact that the games are made by top developers. Their suite of slot machines are developed by Microgaming, Quickspin, NetEnt, NYX Gaming, and Play’nGo, which are all well-respected companies. When you move to their live dealer games you will find that they are developed by Evolution Gaming and NetEnt, both of which have done a great job for this casino.
Genesis Casino doesn’t have a mobile app, but their site will detect when you are accessing it from a mobile device and load up in a format that looks really nice. In fact, many people would assume that it is an app at first glance. They clearly took a lot of time and effort when developing the mobile version of their site, and it has really paid off. The one downside is that some of their games aren’t available on the mobile version of their site. Approximately 25% of the games they offer are only for those who access the casino from a desktop computer.
The number of games you have available will depend in part on the region of the world you are from, which is quite unusual. Genesis Casino claims that they have more than 1300 games available, but some of them are region specific so almost nobody will actually be able to see that many. On average, you’ll likely see anywhere from 800 to 1000 unique titles, which is still quite impressive. The one downside to their game selection, however, is that they don’t have any video poker options. This will leave many players wondering where their favorite game is.
The customer support team is staffed around the clock and ready to help you with anything that you need. They are easy to get in touch with using either phone, email, or a convenient live chat system. Even better than their live chat support, however, is their comprehensive self-help options that are available right on their website. This includes many pages of documentation, a nice FAQ, and more. The chances are that no matter what type of problem you run into, you’ll find a solution in their help section.
When you are gambling at this site you will have easy access to your money at all times. If you ever need your cash, you can request a payout and have it quite quickly. In most cases it will take just 1-3 days, and sometimes it is even faster. The money you win from gameplay will go directly into your account as well so you can use it to play even more! They don’t list their specific payout percentages from what we have found, which is a little disappointing. Based on our experience on the site, and what other people have said, their payout rates are right in line with what other casinos today are offering.
When you take all aspects of this casino together you will quickly see that they are really doing a great job at providing players with a fun and exciting experience. While there are some unusual things about this platform, many of them are quite positive and will help enhance the gameplay experience of users. Even the things like different games and promos by region really aren’t going to have a big negative impact since it will just be the way each player interacts naturally. We definitely recommend giving this casino a try to see if it is what you’re looking for.
WHAT WE LOVE
- Great Looking Mobile Site
- Over 70 Live Dealer Games
- Flagship Casino of Genesis Global Limited
WHAT WE DON'T
- No Mobile App
- Low Signup Bonus for Most People
- Limited Deposit & Withdrawal Options