Casino Joy has been in business since 2016 and has been showing consistent growth and improvement over that time. They offer players a great balanced gaming experience, and in just about every measurable area they are able to meet the desires of their players. This company is licensed by the Malta Gaming Authority as well as the UK Gambling Commission, which helps to further prove their credibility. Anyone looking for a well-rounded casino experience will undoubtedly be happy with what they find at Casino Joy.
Deposit & Withdrawals
Managing your money at Casino Joy is surprisingly easy. They offer a lot of different options for both deposits and withdrawals, all of them being quite fast and secure. The list of options for sending or receiving money include Neteller, Skrill, Trustly, Entercash, Sofort Banking, Giro Pay, PaySafeCard, Boku, EUTeller, ecoPayz, EntroPay, iDebit, InstaDebit, and EasyEFT. Deposits are pretty much instant, and withdrawals will take between 1 and 3 days in most cases. No withdrawal limit.
Please note that as of 14th April 2020, online casinos and betting sites no longer accept credit cards as requested by the UK Gambling Commission.
Bonuses & Promotions
New customers will enjoy a nice signup bonus that is easy to qualify for, while still giving you a good amount of free money to gamble with. New players get a 100% match bonus up to £200, plus 200 free spins on the Starburst slot machine. They do have a 40x wager requirement on the bonus money and slot spin winnings though. Other promotions change from time to time but typically include mid-week bonus money on deposits, ‘lucky’ games, and much more.
Software & Graphics
The Casino Joy website doesn’t look like a traditional online casino. Instead it has more of a classic website feel to it, which you may or may not like depending on your personal preference. The graphics and design in general do load nicely and work well, however, so that shouldn’t be a concern. All of the games at this casino work really well. They are developed by top software developers like Evolution Gaming and NetEntertainment.
You won’t find an app for Casino Joy in the App store or Google Play Store, which is unfortunate. Their website, however, does load very nicely on mobile devices so you can certainly try your luck no matter where you happen to be. The games seem to load quickly and easily, though not all of them are available from a mobile device. Approximately 800 of the 1300+ total games are compatible with tablets and smartphones, though this number is growing.
With more than 1300 total games to choose from, you will certainly find some that you love. Most of them are slot style setups with popular titles like Book of the Dead, Starburst, Twin Spin, and many others. They also have plenty of electronic table games including video poker, blackjack, and others. One of the most popular gaming types is their live dealer casino area where you can play traditional games with a real dealer, all from the comfort of your home (or mobile device).
If you ever run into problems at Casino Joy (which is unlikely) you will have access to a very friendly and experienced support team. While they are more than happy to help you with anything you need, they are only staffed from 8AM to midnight GMT, so that is an important limitation to be aware of. They do have a separate phone line for people in the UK, Canada, Germany, Sweden, Finland, Norway, South Africa, and Malta, so that will make it easy for many people to call. If you don’t like calling for support, you can also use their live chat options or email support.
This is another casino that doesn’t provide a full list of their payout percentages, so you can’t optimize your gambling by picking the games with the best odds. While disappointing, it isn’t the biggest problem since most people know which games have great odds (blackjack, etc). Their payouts for bonus money and spins come with a 40x wager requirement, which means you aren’t likely to walk away with any of this cash, but at least you’ll be able to have a lot of fun playing.
This casino has a lot going for it, but it also has some drawbacks. One of the most important things to note about Casino Joy is that the real users who come here to gamble really seem to enjoy themselves based on their reviews. This is a key way to rate any experience, so that alone makes it worth giving a try. We recommend you sign up and at least take advantage of that 100% match and 50 free spins for new customers. This will let you play for quite a while without investing too much money. When done, you’ll be ready to decide if this is a casino you want to stick with, or if you’re ready for something new.
Casino Joy Review
Casino Joy was established in October 2018, making it one of the newer platforms on the net today. This casino is owned and operated by the Genesis Global Group, which operates a number of other casinos. They clearly want to make a name for themselves fast as right from launch they have been offering great bonuses, tons of games, and a platform that is clean and polished. Based on our experience, they don’t have the ‘bugs’ and other issues that many casinos have at first. This casino is licensed by both the UK Gambling Commission and the Malta Gaming Authority, both of which are very respected and should give you confidence that you’re working with a good gaming provider.
Software & Graphics
With more than 1300 games it is obvious that they will need to work with a lot of different developers to get all the top titles, and that is just what they did. You will find games from NetEntertainment, NYX Interactive, MicroGaming, Evolution Gaming, QuickSpin, and others. NetEnt is their biggest supplier of games, which is likely because of the fact that NetEnt is one of the largest software developers for casinos in the world. The in-game graphics all look great, and the audio in the games fits in nicely. The Casino Joy website moves away from the common dark themes found on most casinos and uses a lot of white, blue, and other brighter colors. Many people will appreciate the way it stands out.
Bonuses & Promotions
In an effort to get new players to join this casino, Casino Joy is really offering some great promotional items and bonus money. When you sign up with this casino, you will be able to get up to £1000 in free bonus matching money. The first deposit is a 100% match up to £200, the second is a 50% match up to £200, and the 3rd and 4th are 25% matches up to £300 each. In addition, you’ll get 200 free spins when signing up. You can also get 25% bonuses when you make deposits on Tuesdays (up to £100) and they have other promotional games and events to enjoy. One negative thing about their bonuses and promotions is that they have a 40x wager requirement, which is slightly higher than the industry standard.
Casino Joy offers more than 1300 games to choose from, so you won’t have any trouble finding something you love. Most of their games are slot style options, some of which have progressive jackpots and other nice perks. They also have all the popular electronic table games, and a nice live casino option that functions very well. With so many games to choose from you need an easy way to find what you want. They have their games sorted out by category, including a ‘hot games’ category so you can see what most people are playing now. In addition, you can search by the name of the game you want so it is all very easy. All their games load up smoothly and allow you to play for hours without any trouble.
Deposits & Withdrawals
Payments are fast and easy with this casino. You can use all the most common payment methods including Neteller, Skrill, Zimpler, Trustly, Boku, Sofort, EuTeller, Entropay, EcoPayz, GiroPay, and others. They have a minimum transaction of $10 for all methods, and a maximum transaction ranging from $300 (for PaySafeCard) all the way up to $5000 for most of the others. Transactions go through instantly for most deposits, and for withdrawal it takes between 1-3 business days for most options, though several of them are instant.
The customer support team can be reached via phone, live chat, and email. They also have a good FAQ page that will answer your most common questions. When reaching out to them you will find that they are very responsive, and seem to be able to answer most questions very quickly. It is nice to see a casino that is providing good quality customer support right from the time they launch. This likely has to do with the fact that they are part of a well-established gaming company platform.
This is a great casino that is off to an excellent start. They have tons of games to choose from, easy to use deposit options, great bonuses, and more. While they are still too new to have a really well-established reputation, they are certainly on their way to earning one. Anyone looking for a good place to try their luck will want to at least take advantage of some of the matching money and free spins to see how it goes. We think you will really enjoy it.
18+ Full T&C's Apply. New UK players Only. £10 min. deposit. £5 max. bet using Bonus. 40 x wagering applies. Bonus valid for 14 days. 200 Spins on pre-selected games will be credited instantly + than 30 per day for 9 days. Free Spins valid for 72 hours from credit. Max. Free Spins winnings £100. Skrill + Neteller excluded. www.begambleaware.org
WHAT WE LOVE
- Simple £200 Bonus with 100% Match for New Customers
- 1300+ Games
- Excellent Live Dealer Games
WHAT WE DON'T
- Limited Customer Support Hours
- No Mobile Apps
- 40x Wager Requirement on Bonus Money and Spins
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