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Casino Joy Review

9.8
  • Accepts Lots of Deposit & Withdrawal Methods
  • Direct Phone Numbers for Many Countries
  • Over 1300 Games (800+ for Mobile)
  • Easy Deposit Match Bonus
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Casino Joy Review

9.8
  • Accepts Lots of Deposit & Withdrawal Methods
  • Direct Phone Numbers for Many Countries
  • Over 1300 Games (800+ for Mobile)
  • Easy Deposit Match Bonus
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Overview

Casino Joy has been in business since 2016 and has been showing consistent growth and improvement over that time. They offer players a great balanced gaming experience, and in just about every measurable area they are able to meet the desires of their players. This company is licensed by the Malta Gaming Authority as well as the UK Gambling Commission, which helps to further prove their credibility. Anyone looking for a well-rounded casino experience will undoubtedly be happy with what they find at Casino Joy.

Deposit & Withdrawals

Managing your money at Casino Joy is surprisingly easy. They offer a lot of different options for both deposits and withdrawals, all of them being quite fast and secure. The list of options for sending or receiving money include Visa, MasterCard, Neteller, Skrill, Trustly, Entercash, Sofort Banking, Giro Pay, PaySafeCard, Boku, EUTeller, ecoPayz, EntroPay, iDebit, InstaDebit, and EasyEFT. Deposits are pretty much instant, and withdrawals will take between 1 and 3 days in most cases.

Bonuses & Promotions

New customers will enjoy a nice signup bonus that is easy to qualify for, while still giving you a good amount of free money to gamble with. New players get a 100% match bonus up to £200, plus 200 free spins on the Starburst slot machine. They do have a 40x wager requirement on the bonus money and slot spin winnings though. Other promotions change from time to time but typically include mid-week bonus money on deposits, ‘lucky’ games, and much more.

Software & Graphics

The Casino Joy website doesn’t look like a traditional online casino. Instead it has more of a classic website feel to it, which you may or may not like depending on your personal preference. The graphics and design in general do load nicely and work well, however, so that shouldn’t be a concern. All of the games at this casino work really well. They are developed by top software developers like Evolution Gaming and NetEntertainment.

Mobile App

You won’t find an app for Casino Joy in the App store or Google Play Store, which is unfortunate. Their website, however, does load very nicely on mobile devices so you can certainly try your luck no matter where you happen to be. The games seem to load quickly and easily, though not all of them are available from a mobile device. Approximately 800 of the 1300+ total games are compatible with tablets and smartphones, though this number is growing.

Games

With more than 1300 total games to choose from, you will certainly find some that you love. Most of them are slot style setups with popular titles like Book of the Dead, Starburst, Twin Spin, and many others. They also have plenty of electronic table games including video poker, blackjack, and others. One of the most popular gaming types is their live dealer casino area where you can play traditional games with a real dealer, all from the comfort of your home (or mobile device).

Customer Support

If you ever run into problems at Casino Joy (which is unlikely) you will have access to a very friendly and experienced support team. While they are more than happy to help you with anything you need, they are only staffed from 8AM to midnight GMT, so that is an important limitation to be aware of. They do have a separate phone line for people in the UK, Canada, Germany, Sweden, Finland, Norway, South Africa, and Malta, so that will make it easy for many people to call. If you don’t like calling for support, you can also use their live chat options or email support.

Payout Policy

This is another casino that doesn’t provide a full list of their payout percentages, so you can’t optimize your gambling by picking the games with the best odds. While disappointing, it isn’t the biggest problem since most people know which games have great odds (blackjack, etc). Their payouts for bonus money and spins come with a 40x wager requirement, which means you aren’t likely to walk away with any of this cash, but at least you’ll be able to have a lot of fun playing.

Conclusion

This casino has a lot going for it, but it also has some drawbacks. One of the most important things to note about Casino Joy is that the real users who come here to gamble really seem to enjoy themselves based on their reviews. This is a key way to rate any experience, so that alone makes it worth giving a try. We recommend you sign up and at least take advantage of that 100% match and 50 free spins for new customers. This will let you play for quite a while without investing too much money. When done, you’ll be ready to decide if this is a casino you want to stick with, or if you’re ready for something new.

WHAT WE LOVE

  • Simple £200 Bonus with 100% Match for New Customers
  • 1300+ Games
  • Excellent Live Dealer Games

WHAT WE DON'T

  • Limited Customer Support Hours
  • No Mobile Apps
  • 40x Wager Requirement on Bonus Money and Spins
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