Company Profile

Grosvenor Casino is an extremely popular option and not just from their online platform. They run more than 150 different land-based casinos as well, which means most people have at least heard of this company, and many have actually gambled with them. The online platform is a great addition to the company since it allows people to enjoy the casino experience right from the comfort of their own home.

The online casino was launched in 2007, but the company behind it has been in business for more than 80 years. They are also licensed by the UK Gambling Commission, which should give all players the confidence they need to sign up and start having fun. This online casino is only for people from the UK, Ireland, and Gibraltar though, so keep that in mind.

Software & Graphics

There are games available from most of the top software developers serving the industry today. This includes Microgaming, NetEnt, Evolution Gaming, Betsoft, NYX Interactive, Play’n Go, StakeLogic, Quickspin, Playson, Genii, and others. The games are designed well and incorporated into their platform seamlessly to allow for very easy playing. The graphics throughout the site look great, using a dark teal color that is very attractive. It really helps to keep the focus on the games while still ensuring a comfortable casino experience.

Bonuses & Promotions

The welcome bonus is not very large, but it is easy to qualify for. First, just deposit £20. This will get you a 100% match on the money, plus you will get an additional £10 that you can use on select slots and live dealer games. This ends up providing you with more than 100% bonus. In addition, players in the UK will be able to get a free £20 to paly with just for signing up, even if they don’t make a deposit at all. Overall, this is a great option that will let you play a few games at the casino without much risk at all. They also offer a variety of other promotions that change regularly throughout the year to keep people excited and coming back for more.

Games

You will find hundreds of different games to play at this casino. Their selection of slot machine games is excellent with a large number of branded games. These games have themes from things like bands, movies, books, and more. They also have a pretty standard lineup of the electronic table games. This will include multiple different versions of all your favorite games. The live dealer section of the casino is easy to access and has plenty of titles to keep you entertained. They even have some unique Grosvenor branded live dealer games to choose from, which may make your overall experience even better.

Deposits & Withdrawals

Depositing money into your account is fast and easy. You can use Visa, MasterCard, Neteller, Skrill, or PayPal to add money to your account. They have a deposit limit of £50,000 per month. While having no limit is better, very few people will be upset by this limit. Withdrawals can go to the same platforms as deposits and are typically completed within 2-3 days. They also have a £100,000 withdrawal limit per month. This is a pretty big limit, even if you win one of their jackpot prizes, you will be happy pulling out that much each month.

Customer Service

The customer support department can be reached using phone, email, or live chat. They are available 24/7 to get help when you need it. Email support doesn’t appear to be actively monitored like phone and live chat, so if you send them a message that way, don’t expect to get a response for a few hours. They do have a help section, though it is not as comprehensive as you might expect for such a popular casino. They may just want people to contact their live customer support team with questions, but it would still be nice to see a great FAQ added to their site.

Overall Opinion

Whether you have visited one of the land-based Grosvenor casinos or not, this is a great platform to use. They have plenty of fun games to choose from, and a great lineup of both electronic and live dealer titles to enjoy. The fact that they are such a large company with such a long history should really give you confidence that the service they offer is trustworthy. While their welcome bonus isn’t the largest around, it should definitely be enough to get you started on the right foot with this great casino.