Company Profile
21 Casino
was launched in 2015, and it is licensed in the UK by the United Kingdom
Gambling Commission and in Malta by the Malta Gaming Authority. This platform
is a brand of one of the most reputable online casino operators – White Hat
Gaming Limited. This trusted gambling website offers plenty of enticing games, free
spins, an excellent welcome bonus, and a fast and intuitive application.
Although 21 Casino is currently
restricted in many countries in Europe, it is also available in different
locations worldwide, including Canada, South Africa, and Australia. This secure
and reliable platform uses the latest SSL encryption methods to protect
players’ information.
Software & Graphics
21 Casino
welcomes players with a modern and intuitive website. You will learn the ins
and outs of the interface quickly. Everything seems to be positioned in the
right place for ease of access, from the games section to the login button and
promotions page. You can use three main pages for quick navigation: the home
page, the games, and the promotions page. The games page is neatly organized. The
titles are divided into several categories, such as New Games, Top Games, Slot Games,
Jackpot Slots, Live Casino, Table Games, Others, and Providers. You can use the
search button to look for specific titles.
In terms of
functionality, the website deserves appraisal. When it comes to its looks, 21
Casino is a classy choice. The interface’s predominant colors are black and
yellow, the typical casino palette, which gives this platform a touch of
elegance.
One click
on the providers button in the games section will display the list of software
developers that populate 21 Casino’s catalogue. There are more than 70 providers,
ranging from world-known players such as Big Time Gaming or IGT to emerging
providers. Some names that might ring a bell include Blueprint, Eyecon Gaming, Microgaming, Play’n Go,
Pragmatic, Barcrest, NetEnt, NYX, Playson, Rabcat, Red Tiger, Scientific Games,
Merkur, High 5 Games, and plenty others. You can access this casino from any
mobile device and download the app to play on the go.
Bonuses & Promotions
21 Casino
promises a world-class welcome offer of 121% up to £300. The minimum deposit
you must make to access the sign-up bonus is £10. Other eligibility
requirements to enjoy this bonus include being
·
Over 18
·
A
verified player
·
A Great Britain resident
You have to
opt in for the welcome offer from your account to get the welcome bonus. Also,
you cannot have another active bonus at the same time.
The bonus
fund will be subject to a wager of 35x. New players have 30 days to use the
bonus funds. Otherwise, they expire. You can use the bonus funds on a wide
range of Slots, table, and live casino games. This welcome offer makes 21
Casino stand out as most competitors only offer bonuses of up to 100%.
You can
find all you need to know about how the welcome bonus at 21 Casino works in the
Promotions section. However, there is also a downside to this casino’s
Promotions page. While many casinos display all their offers on similar pages,
at 21 Casino, you can only find the welcome promotion. To access information
about other promotions and bonuses, you first have to register.
Among the
regular prizes this casino offers, you can find free spins. These are the most
popular bonuses. You can use them on different Slots games. Make sure you read
the terms and conditions of each offer so you don’t let the spins expire. In
some cases, they are only available for ten days.
Another
recurrent offer is the reload bonus. This works as a percentage of your deposit
21 Casino adds to your account, up to a certain amount, as extra funds you can
use to play games. Additionally, you can also collect loyalty points at 21
Casino. Once you collect a minimum number of points, you can exchange them for
cash.
Games
21 Casino
offers a wide array of Slots games for all tastes, ranging from popular ones
such as Big Bass Bonanza to new arrivals such as Rockin Reels. The average
payout is 96%.
Here are
some examples from each game category.
·
New Games: Flames of Hephaestus, Snake Arena Dream Drop,
Inca Idols, Derby Wheel, Masters of Eclipse, Summer Scratch, Big Egyptian
Fortune, The Treasures of Tizoc;
·
Top Games: Book of Dead, Starburst, Legacy of Dead,
Gates of Olympus, Bigger Bass Bonanza, Rise of Merlin, The Dog House, Amazing
Link Ruches, Reactoonz;
·
Jackpot Slots: The Goonies Return, Fishin’ Frenzy, Wolf
Gold, Diamond Mine, Eye of Horus, Gold Strike Bonanza, Deal or no Deal, Gold
Frenzy, Buffalo RisingKing King, Cashpots.
In the Live
Casino area, you can find a large variety of classic and modern casino games
powered by Evolution or Pragmatic Play. These live dealer games offer top-notch
graphics and are ideal for those who are looking for an interactive and genuine
casino experience. Here are some examples from both game developers:
·
Evolution: Instant Roulette, Dream Catcher, Cash or
Crash, Bac Bo, Dragon Tiger, Fan Tan, Side Bet City, Three Card Poker, Casino
Hold’Em, Ultimate Texas Hold’Em;
·
Pragmatic Play: Game Shows Lobby, Mega Sic Bo, Speed
Baccarat, Mega Roulette, Roulette Lobby, Baccarat Lobby, Auto Roulette.
Another
popular game provider that offers live games on this platform is NetEnt. The
casino also provides a series of indications on how these games are played and
what makes them so popular.
The Table
Games section welcomes you with the regular titles you can find at any reliable
casino that includes different variations of Roulette, Blackjack, Baccarat, or Poker.
Some of the most popular titles include Baccarat First Person, Vegas Single
Deck Blackjack, European Blackjacl GoldSeries, Lightning Roulette First Person,
Mississippi Stud, Craps First Person, 3D Blackjack, 20p Roulette, Roulette
Nouveau, All Aces Poker.
Deposits & Withdrawals
21 Casino
offers a generous selection of deposit and withdrawal methods. Whether you want
traditional options such as bank transfers, debit cards, or electronic wallets,
you’ll have where to choose from. You can use any debit card from Visa,
Mastercard, or a Maestro, or transfer money via bank transfer. If you want
faster deposit and withdrawal methods, you can opt for platforms such as
PayPal, Skrill, Trustly, PaySafeCard, Neteller, Apple Pay, or Neosurf.
Both the
minimum deposit and the minimum withdrawal are £10. The withdrawal times will
depend on the payment method you choose. It usually takes between four and
seven working days to receive money via bank cards. If you want to access your
funds faster, most electronic wallets can help you withdraw your money between
two and 24 hours. Deposits are instantly processed with any payment method.
To learn
more about your payment options, you can contact the support team any time and
get a professional and relatively fast answer. Since this gambling platform is
available in several countries, it accepts different currencies, including
British Pounds, Euros, Australian and Canadian Dollars, Norwegian Krone,
Swedish Krona, and South African Rand.
Customer Service
You have
two options if you want to reach out to 21 Casino’s support team. The fastest
and easiest way is to contact the team via the live chat bubble you will easily
find on the website. The best part is that this service is available 24/7,
which is not something you encounter on many competing platforms.
Based on
our experience with the support team we wanted to test for this 21 Casino
review, the agents are doing an excellent job. The response time is usually
very satisfactory. You can get an answer almost instantly or within a few
minutes after sending your message.
If you
prefer a more traditional contact method, you can use the email address support@21casino.com. In this case, you might have to
wait for several hours or up to one day to get an answer. One drawback you’ll also
notice is that this casino doesn’t currently offer phone support. Also, a
comprehensive FAQ section would be an excellent addition to the website.
Overall Opinion
21 Casino
enjoys an excellent reputation among UK players. It offers all the ingredients
for an enjoyable online casino experience – an excellent array of games, a generous
welcome bonus, instant deposits, and fast withdrawals, reliable support, and an
intuitive interface.